In September, the team at Vicarage House Norfolk were honoured with the Visit England Rose Award.
We were invited to an awards ceremony in September 2023, by Visit England, formerly the AA ranking agency (AA rosettes etc.) The house or more importantly the team who run the house, have been marked out for their exceptional customer service, going above and beyond for our guests.
The ceremony took place on a hot, early September day at the historic and very beautiful Great Fosters in Surrey. We are 5* rated by VisitEngland and have been since 2020. Also, we have achieved VE Gold for the last three years. This places us at the very top of English holiday houses, judged on comfort and quality. We score more than 98 out of a possible 100.
The 5* award reflects everything from the quality and comfort of the beds, the crisp Egyptian cotton bed linen, fluffy white towels, designer crockery, the quality of the furniture and carpets, the paintings. All the things that make a stay at Vicarage House special. Glass from William Yeoward, Oka and India Jane, nothing from IKEA or Sainsburys! The Gold Award is conferred because our grading for all the 5* features is above 98%.
The Rose Award is presented to give credit for all the extra things we offer our guests. The house is a home from home. No need for our guests to cram their cars with equipment. From cupboards full of comestibles, tablecloths, linen napkins, swimming towels, a drinks’ trolley, the spectacular garden, croquet set up and ready to play, tennis balls and racquets, a swimming pool full of toys and a games room full of toys and screens all contribute to this award. The fact the fires are laid on arrival and all logs and kindling supplied for the stay is another thoughtful deed.
Booking restaurants and pubs, securing caterers, laying tables, putting cut flowers in the bedrooms and in all main room, providing bicycles. Guests can play badminton, table tennis, croquet or boule and never need to bring equipment with them. It all adds up. It is why many guests return.